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Fixing EMC VNX 5×00 naviagent not starting failover

January 9th, 2012 by D in EMC, howto, Tech

Fixing EMC VNX 5300 naviagent not starting on failover control station when the failover actually occured.

 

** from emc eservice doc

The following is a Primus(R) eServer solution:

ID: emc262797
Domain: EMC1
Solution Class: 3.X Compatibility

Goal       How to correct Naviagent errors when Control Station is failed over to CS1

Fact       Product: Celerra

Fact       Product: VNX Series

Fact       Product: VNX Unified/File

Fact       Product: VNX VG8

Fact       Product: VNX VG2

Fact       EMC SW: NAS Code 6.x

Fact       EMC SW: NAS Code 7.x

Fact       EMC SW: NAS Code 5.6.50 and later

Symptom    Naviagent messages unexpectedly exited logged in /var/log/messages every five  minutes for Navisphere agent "cannot create messages directories"

Symptom    Naviagent errors occurs when Control Station is failed over to CS1.

Symptom    Call home message:

Slot 1 becomes primary because of timeout.

Symptom    /var/log/messages

CS_PLATFORM:NaviEventMonitor:CRITICAL:4:::::CLARiiON event number 0x0 to /etc/Unisphere/backup/navimon.log. ExtCode1=107373568<http://remedytools.rtp.lab.emc.com/nsgview.pl?entry=107373568>,; ExtCode2=log.

Symptom

/var/log/messages show the following errors:

Feb  11 11:22:19 emcnas_i0 EMCServer: nas_mcd: daemon "Apache daemon" unexpectedly exited (status = 0) ifexit=1 exitstatus=0 ifsignal=0 termsig=0 ifstop=0 stopsig=0 ifdump=0
Feb  11 11:22:19 emcnas_i0 EMCServer: nas_mcd: daemon "Naviagent" unexpectedly exited (status = 11) ifexit=0 exitstatus=0 ifsignal=1 termsig=11 ifstop=0 stopsig=0 ifdump=0
Feb  11 11:22:19 emcnas_i0 login(pam_unix)[27969]: session closed for user nasadmin
Feb  11 11:22:22 emcnas_i0 Navisphere Agent[31217]: Error: Cannot create messages directory /etc/Unisphere/messages/
Feb  11 11:22:22 emcnas_i0 Navisphere Agent[31217]: Error: Cannot create event log backup directory /etc/Unisphere/backup/
Feb  11 11:22:22 emcnas_i0 Navisphere Agent[31217]: Open application log failed

Error re-occurs after five minutes:

Feb  11 17:27:34 emcnas_i0 Navisphere Agent[1287]: Error: Cannot create messages directory /etc/Unisphere/messages/
Feb  11 17:27:34 emcnas_i0 Navisphere Agent[1287]: Error: Cannot create event log backup directory /etc/Unisphere/backup/
Feb  11 17:27:34 emcnas_i0 Navisphere Agent[1287]: Open application log failed

Cause      Installations at these code levels don't create the symbolic link for the Naviagent service to start properly on CS1. The symbolic links created from installation point at /etc/Navisphere instead of /etc/Unisphere on CS1, which is what the naviagent service is looking for on start-up.

Fix        Create the symbolic links and directories while the Control Station is failed over to CS1:

1.      ln -s /nas/etc/Navisphere/ /etc/Unisphere/
2.      mkdir /etc/Unisphere/messages
3.      mkdir /etc/Unisphere/backup

Monitor for naviagent service to start on next 5-minute interval:

$ ps -ef | grep -i navia
root      9198  2831  0 Feb11 ?        00:00:02 /nas/opt/Navisphere/bin/naviagent -d -f /nas/etc/Navisphere/agent.config -r /nas/log

Note       CS1 has been re-installed and problem persists.

Howto remove errors alerts in EMC VNX unisphere GUI

December 20th, 2011 by D in EMC, howto, Tech

As you probably already know, you can’t delete an “error” alert in EMC VNX unisphere GUI.

This thing needs to be done with the CLI on the control station.

So here is howto do that.

ssh nasadmin@[vnx cs]
>/nas/log/webui/alert_log

The error should be removed, if not logout of Unisphere and log back in.


Fixing cisco %ASA-3-201008: Disallowing new connections

December 12th, 2011 by D in cisco, howto

So you are using TCP logging and the ASA is shooting out error %ASA-3-201008, and blocking your network traffic.

Accorting to cisco documentation the ASA will deny new sessions if you use TCP logging and that the syslog server is unreachable

If you are using TCP as the logging transport protocol, the ASA denies new network access sessions as a security measure if the ASA is unable to reach the syslog server, if the syslog server is misconfigured, or if the disk is full.

UDP-based logging does not prevent the ASA from passing traffic if the syslog server fails.

See the link

Set “logging permit-hostdown


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